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Gift Cards

Q: I’VE GOT A WILDFANG GIFT CARD! WHAT DO I DO?

A: First off, send a glowing thank you card or give a big hug to the person who gave it to you. Then, put your gift card to good use by redeeming it on our website or in our Portland store.

Please note: Wildfang gift cards are redeemable for Wildfang merchandise only, and may not be returned or redeemed for cash except as required by law.

Q: HOW DO I REDEEM IT ONLINE?

A: Once you’ve filled your bag with goodies, proceed to the Checkout screen and select “Gift Card” under payment method. Simply enter your 15-digit code, with the dashes, in the Gift Card section of your screen and click “Apply.” The balance on your gift card will be applied to your order total.

Q: HOW DO I REDEEM IT IN-STORE?

A: Visit us at 1230 SE Grand Ave, Portland, OR 97214 and we’ll take care of you! For more info about store hours and location, check out Our Shop page.

Q: HOW DO I CHECK MY BALANCE?

A: Wildfangs are standing by to check your balance. Just send your 15-digit code to hello@wildfang.com and we’ll give you the deets. Or, you can look it up yourself by adding an item to your cart and applying your code on the “Checkout” screen. You’ll see a note below the gift card “Apply” box that mentions any remaining balance. Score!

Q: DOES MY GIFT CARD EXPIRE? ARE THERE ANY FEES?

A: Wildfang gift cards never expire and carry no fees (happy days)!

Please note: Wildfang gift cards are redeemable for Wildfang merchandise only, and may not be returned or redeemed for cash except as required by law.

Q: CAN I RETURN OR EXCHANGE STUFF I BUY WITH MY WILDFANG GIFT CARD?

A: For sure! Our standard return and exchange policies apply to gift card purchases. Check out those awesomely-written policies here: Returns and Exchanges.

Q: I’VE LOST MY GIFT CARD! HELP!

A: Eek! We’ll do our best to track it down and re-issue it. Just send a note to hello@wildfang.com and we’ll get to work.