Q: HOW MUCH IS SHIPPING?
A: That depends, friend!
Under $100: standard domestic shipping on orders under $100 is a nice and easy $8.00.
Over $100: standard domestic shipping on orders over $100 is free. Huzzah!
We got you covered, no matter how many miles apart we are!
Under $75: standard international shipping on orders under $75 is $30.
Over $75: standard international shipping on orders over $75 (and up to $200) is $15.
Over $200: standard international shipping orders over $200 is free. Hurray!
Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A: Patience, grasshopper. Orders generally ship within 24 hours of being placed, but processing can take up to 3 business days. U.S. orders may ship via USPS Priority Mail or UPS Ground, depending on your location. For U.S. orders, please allow 3 to 7 business days for delivery. International orders ship via UPS Worldwide Expedited, UPS Worldwide Express Saver, and USPS Priority Mail Express, depending on weight and destination. Please international orders, please allow 4 to 7 business days for UPS deliveries and 2-3 weeks for USPS deliveries. For more info, check out our International Shipping page.
Q: CAN WILDFANG SHIP INTERNATIONALLY?
A: Yes, we can! For more information, please see our International Shipping page.
Q: CAN WILDFANG SHIP TO P.O. BOXES, ALASKA, HAWAII, OR APO/FPO ADDRESSES?
A: Yep. These orders will be shipped via the U.S. Postal Service. Please allow 3-7 business days for arrival to P.O. Boxes, 6-10 business days for AK/HI orders and 6-10 business days for APO/FPO orders.
Q: WHAT IF I NEED MY ITEMS IN A HURRY?
A: If you would like to make a request for expedited shipping, please contact us at firstname.lastname@example.org and we will do our best to accommodate!
Q: HOW DO I TRACK MY ORDER?
A: We’ll send you an email confirmation with your tracking number once your order ships. You can also check the status of your order in your account.
Q: WHAT IF I DIDN’T GET ANY CONFIRMATION EMAILS?
A: Hmmm. Try checking your spam folder? To prevent our emails from being blocked by spam filters or firewalls, add email@example.com to your approved senders list. When you place an order with us, you should receive a confirmation email once your order is placed, and again once your order ships. You can also log into your account anytime to check your order status.