International

Are you an international wild feminist? Good news… we can ship directly from Wildfang headquarters to your door, wherever you call home.

EXPRESS INTERNATIONAL SHIPPING*

Don’t see your country listed as a ship-to option? Shoot us an email at hello@wildfang.com and we will see what we can do!

Under $150: express international shipping on orders under $150 is $25.
Over $150: express international shipping orders over $150 is free. That’s right, free!

 

*All applicable customs and import duties, fees, taxes, and any other charges and fees are the responsibility of the customer (even if you refuse a shipment upon delivery). We will ship your packages DDU (“Duties and Taxes Unpaid”). We do not collect the VAT, duties, and/or taxes at the time of sale and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear Customs.

DELIVERY RATES AND SERVICES

All International orders ship via DHL. The ship time can range anywhere from 2 business days to 5 business days, all dependant upon each country's customs and carriers.

*Please note that these are estimated delivery times only. Wildfang cannot guarantee an international delivery date. Wildfang reserves the right to select a carrier and class depending on the weight and destination of your package.

If your package is deemed undeliverable, you will be responsible for any return shipping costs or taxes. If your package is refused or abandoned, you will not be eligible for a refund. We cannot refund customs duties or fees, and we do not refund original shipping charges.

TAXES AND DUTIES

All applicable customs and import duties, fees, taxes, and any other charges and fees are the responsibility of the customer (even if you refuse a shipment upon delivery). We will ship your packages DDU (“Duties and Taxes Unpaid”). We do not collect the VAT, duties, and/or taxes at the time of sale and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear Customs.

Customs authorities require that we state the value of your order directly in or on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery of your package.

If your package is deemed undeliverable, you will be responsible for any return shipping costs or taxes. If your package is refused or abandoned, you will not be eligible for a refund. We cannot refund customs duties or fees, and we do not refund original shipping charges.

CURRENCY CONVERSION AND PAYMENT OPTIONS

We currently accept the following payment methods: Visa, MasterCard, Discover, American Express, and PayPal.

All prices listed on our site are in US dollars and all orders will be charged in US dollars. The bank that has issued your credit card determines the exact exchange rate you will be charged, but in general it should match closely with the current exchange rate. To estimate exchange rates, you may want to use XE.com Currency Converter. (Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control).

BILLING AND SHIPPING INFORMATION

Please make sure all of your billing and shipping information is entered correctly on your order, as we are unable to make changes once the order has been shipped.

INTERNATIONAL SHIPPING RESTRICTIONS

Unfortunately, due to certain trademark, labeling, product content, and embargo restrictions, we currently do not ship all products available on our website(s) to all countries. The purchase of any restricted items will be refunded.

WHAT ABOUT INTERNATIONAL RETURNS?

A: International returns are the same as domestic! Simply fill out this form WF returns and send it back to us within 30 days.

All items must be in brand new, unworn, unwashed and in original condition

All items must be postmarked to Wildfang within 30 days of purchase.

Items marked as “Final Sale” or “Markdown” may not be returned or exchanged.

Original shipping charges are not refundable.

Invoice must be included in return package.

We do not accept returns for swimwear, underwear, bras, used, or damaged items.

Shoes must be returned in the original manufacturer’s box, with no damage to box and no postage affixed to box.

We will process your return within 4 days of receiving it. Then it usually takes your bank 3-7 days to apply the refund to your account.

Please note, by placing an order at Wildfang, you are responsible for the cost of return shipping back to Wildfang. We cannot refund customs duties or fees, and we do not refund original shipping charges.